Description

PAIR YOUR SMART LOCK WITH A MATCHING DUMMY HANDLE

✅ Perfect for double doors or French-style setups
✅ Seamlessly matches the design of our Smart Door Locks
✅ Durable aluminum alloy construction
✅ Easy to install on passive door panels

Additional information

Weight	N/A

Reviews

There are no reviews yet.

Be the first to review “Dummy Handle”

Shipping Policy

At Kipzee, we’re committed to delivering high-quality smart cameras, dash cams, and smart door locks safely and efficiently across the United States. This policy outlines how we process and ship your orders, estimated delivery times, shipping restrictions, and what to expect from purchase to delivery.

Shipping Locations

We currently ship to all 50 U.S. states.
International shipping is not available at this time.
We cannot deliver to U.S. territories (including Puerto Rico), APO/FPO military addresses, or P.O. boxes.

Shipping Fees

Standard shipping is free for all orders within the continental U.S.
Orders to Alaska or Hawaii may incur an additional shipping fee, calculated at checkout.

Shipping Methods and Timelines

We ship via trusted carriers such as FedEx, UPS, and regional freight partners.
Orders are usually processed within 1–2 business days.
Transit times typically range from 3–5 business days, depending on location.
Most orders arrive within 4–7 business days from purchase (excluding weekends and federal holidays).
Custom products may take up to 14 business days to fulfill.

Order Tracking
Once your order ships, you will receive an email with:

A tracking number
A direct link to track your shipment
Estimated delivery date

You can also track your order on our Order Status page at Kipzee.com.

Delivery Information

High-value or freight shipments may require a signature.
Large items may be delivered via freight carriers with scheduled delivery windows.
If a delivery attempt is missed, carriers may try up to three times or ask you to pick up the item at a local depot.

Shipping Issues

Lost Packages
If your tracking number hasn’t updated for 5 or more business days, or if your order is marked as delivered but you haven’t received it, contact us at support@kipzee.com. We will investigate and, if necessary, send a replacement at no extra cost.

Damaged Shipments

If damage is visible at delivery, refuse the item and contact us immediately.
If damage is discovered after delivery, notify us within 48 hours and provide photos.
We will replace or refund the item after reviewing the claim.

Incorrect or Missing Items
Notify us within 7 days if any item is missing or incorrect, and we’ll resolve the issue promptly.

Modifications and Cancellations

To modify an order, contact us before it ships.
Orders not yet shipped can be canceled for a full refund.
Shipped orders can be returned under our Return and Refund Policy.

Delivery Delays
Weather, carrier backlogs, and high-volume periods may cause delays. If we become aware of a delay, we will provide updates on your order status.

Sustainable Shipping
Kipzee is committed to eco-conscious practices. We use responsible packaging materials and partner with carriers reducing environmental impact, ensuring your order arrives safely with minimal waste.

Customer Support
For questions about your delivery:
📧 Email: support@kipzee.com
📞 Phone: +1 505-678-1637
📍 Address: 5825 Gemini Ave NW, Albuquerque, NM 87114
🕒 Business Hours: Monday to Friday, 8:00 AM – 5:00 PM

Policy Updates
We may update this policy to reflect changes in carriers or fulfillment procedures. The most recent version will always be available on this page. Updates will not affect orders already placed.

Explore Our Store Policies:
Shipping Policy
Return Policy
Privacy Policy
Terms of Service

Return and Refund Policy

At Kipzee, your satisfaction is our highest priority. If you’re not completely happy with your purchase, we provide a clear and hassle-free process for returns and refunds. This policy applies to all orders placed through Kipzee.com and respects your consumer rights, including the right to withdraw from your purchase.

1. General Information
This Return and Refund Policy is part of our Terms & Conditions and should be read alongside our Privacy and Shipping policies. By making a purchase on Kipzee.com, you agree to the terms outlined below.

2. Eligibility for Returns

2.1 Return Window
You may return eligible products within 30 days of receiving them. This satisfies the minimum 14-day return period required by law. Returns requested after 30 days cannot be accepted.

2.2 Right to Cancel (Withdrawal)
You may withdraw from your purchase within 14 days of receiving your order without providing a reason.

To initiate your withdrawal, contact us via:

Email: support@kipzee.com
Phone: +1 505-678-1637
Or use the contact form on our Contact Us page.

2.3 Return Conditions
To qualify for a refund, items must be:

In their original condition as received
Unused and in original packaging
Free from damage, stains, or excessive wear
Accompanied by all manuals, accessories, and included items

2.4 Items Not Eligible for Return

Customized or personalized products
If you’re unsure whether your item qualifies, contact our support team for clarification.

3. How to Return an Item

3.1 Return Initiation
To start a return:

Email us at support@kipzee.com
Call us at +1 505-678-1637
Include your order number, contact details, and reason for return.

3.2 Return Shipping Address
All returns must be sent to:
5825 Gemini Ave NW, Albuquerque, NM 87114

3.3 Packaging Guidelines
Please pack items securely using the original packaging if possible. Include all parts, manuals, and bonus items.

3.4 Shipping Costs for Returns

If the return is due to our error (defective or incorrect item), we provide a prepaid return label.
For other reasons, customers are responsible for return shipping. We recommend using a trackable service with insurance.

4. Refund Information

4.1 Refund Method
Refunds are issued to the original payment method used during checkout. Store credit is not offered.

4.2 Processing Time
Once we receive and inspect your return, refunds are processed within 3–5 business days. Please allow additional time for your bank to complete the transaction.

4.3 Full Refunds
You are eligible for a full refund (including taxes and shipping) if:

The item is returned within 30 days
It arrives in original, unused condition
It meets the criteria outlined in this policy

4.4 Partial Refunds
Partial refunds may apply if:

The item is used or damaged
Parts, packaging, or included items are missing

5. Exchanges
Yes, we do offer Exchanges.

6. Items That Are Damaged or Defective

6.1 Shipping Damage
If your order arrives damaged, contact us within 48 hours of delivery. We will replace or refund the item at no extra cost.

6.2 Manufacturing Defects
Defective items must be reported within the 30-day return window. We will provide a prepaid return label and offer a replacement or full refund.

7. Refund Delays or Issues
If your refund is delayed:

Check your bank or payment method
Contact your payment provider
If needed, email support@kipzee.com for assistance

8. Gifts
If the item was purchased as a gift, the refund will go to the original buyer’s payment method. Store credit is not issued for gifts.

9. Special Return Cases

9.1 Bulk Orders
For orders of 5 or more units of the same item, contact us for custom return instructions.

9.2 Customized Items
Custom or personalized products cannot be returned unless defective or damaged.

9.3 Promotional Bundles
Returns of bundles or promotional items may have specific conditions. Check the promo terms or contact support.

10. Restocking Fees
No restocking fees are charged for eligible returns made within 30 days.

11. Contact Information
For assistance with returns:
📧 Email: support@kipzee.com
📞 Phone: +1 505-678-1637
📍 Address: 5825 Gemini Ave NW, Albuquerque, NM 87114
🕒 Business Hours: Monday–Friday, 8:00 AM – 5:00 PM

You may also reach us via our Contact Page.

12. Policy Updates
Kipzee may update this Return & Refund Policy at any time. The latest version will be available on this page. Updates will not affect returns already in process.

Last Updated: 5 January, 2026

Explore Our Store Policies:
Shipping Policy
Return Policy
Privacy Policy
Terms of Service